Good Service. Very Prompt — From Joe S. in Albuquerque NM
Mario is the best contractor we could have chosen. Great Job! I’m satisfied. — From the Hernandez Family in Albuquerque NM
Contractors are above average in all they do. Very Pleasant Experience!! — From David S. in Albuquerque NM

At Axiom, ‘The Job Isn’t Done Unless It Is Done Right’

Chris and Kathy O’Donnell needed a hero. When problems with the $8,000 heating and cooling unit installed in their home became apparent, they needed help. An original erroneous load calculation led to a contractor installing an over-sized unit in their home. That unit had been overheating and using its emergency shut off mechanism consistently, and unknowingly, the O’Donnells were in constant fire danger. More than a year into the effort to get the original contractor to take care of the problem, the O’Donnells found Mario LoPrinzi, owner of Axiom Home Services.

“Mario came out of the blue and was the guy in the white hat for us,” Chris O’Donnell says. “He did a calculation and contacted the manufacturer about the problems we were having. He got their rep involved and from there we got a lot of attention. “He must be highly regarded with this particular manufacturer,” Chris adds. “He met with them, explained the danger and they replaced the unit for us and covered the installation by Mario.” In the heating and cooling industry for 35 years, Mario holds an MM98 — the highest certification for air conditioning and plumbing — and is well-respected in the mechanical community. While certified for both residential and commercial servicing, Axiom Home Services specializes in residential applications.

It’s services include the installation and repair of heating and cooling systems, ductless systems, tankless and standard water heaters, radiant heat, load calculations and duct work.Mario wants his customers to know that Axiom is the last word on their home care when it comes to heating and cooling. “I am the first one on and the last one off of every job,” he says. “I am there until it is done and it isn’t done unless it is done right!” Deeply disappointed by the number of homeowners who call him to fix problems left behind by less-committed contractors, Mario vows to be the last call they make.

My dad always said, ‘You’re only as good as your last job!’ and I live by that rule,” Mario says. “No one else’s reputation is on the line but my own. I want to be sure my customers can rely on that.

“Mario is very knowledgeable, competent, experienced, and honest — all the things you want,” Chris says. “He got involved well into the second year of our two year process and saw it to the end. He took care of us and I consider him a friend.” Serving the greater Albuquerque area within a 60-mile radius, Mario doesn’t dream of a big company with big crews. He dreams of a company that can give its word and back it up with quality work done right the first time. Most of his customers come from referrals. “When you are doing it right, there’s no need for flashy marketing tactics,” he says.

Mario says customers in the market for water heaters and furnaces should be aware of a federal tax credit of up to $500 that is available through Dec. 31, 2011, on tankless water heaters and 95-percent-efficient furnaces. Axiom specializes in Rinnai tankless water heaters, which Mario says provide a dramatic return on investment. “They are so efficient,” he says. “People don’t realize their water heaters suck up more gas than their furnaces. I cut $70 a month off my gas bill when I installed the Rinnai tankless water heater.” See Axiom Home Service’s specials in its New Mexico MarketPlace advertisement this month. Visit Axiom on the web at www.axiomhvac.com or call (505) 792-9742 today to experience Mario’s heroic efforts in heating and cooling Albuquerque’s homes.

As Written By Melissa W. Sais
Featured in the October Issue of New Mexico Market Place

Average rating:  
 1 reviews
by Linda S. on Axiom HVAC
Exceptional Service!

Mario delivered exceptional service that came from his heart and valve system. He engineered a system that fit both our needs and or budget. We had interviewed 2 companies prior to Mario and he was , hands – down, the best listener and most persuasive and truthful candidate. His work was customized to our house , and showed great attention to neatness, detail,and local codes. His assistant, Ken , was just as interested in detail as Mario, and they discussed their alternatives passionately before deciding on their strategy. What a great team, and a great experience for our family.